These 5 practical tips will help you

Every year, over 1 million trucks and vans drive more than 24 billion kilometers on the Dutch road network. With these distances, as a fleet manager you want to ensure that your colleagues can drive their routes in a safe, efficient and sustainable manner. In addition, you want to prevent vehicles from standing still due to damage and repair. How can you do this? These five practical tips will help you on your way to getting more return from your fleet.

  1.  Higher efficiency through process optimization

You probably recognize it, decisions within an organization are often made based on your own knowledge and experience or that of your staff. That is a good basis, but what if you combine the expertise of fleet managers with data, such as current traffic density or road conditions? Data-driven or data-driven work, it is impossible to imagine modern business operations without it. Our lives are increasingly taking place online and data is generated with every step we take. From ourselves, but also the data of others makes it possible to predict and respond to future situations. Factual data combined with knowledge and experience of employees form good insights. By working data-driven, it is possible to optimize processes.

For example, dangerous routes can be recognized and excluded from (route) planning. The system can also monitor a driver's driving behavior, such as fuel consumption, acceleration, braking, belt or handbrake use. By evaluating incidents together with drivers, different behavior can be learned and image damage can be prevented. In this way, process optimization can contribute to cost savings of 8 to 15%.

  1. Claims handling

Claims with no apparent cause are more common than you would like. Finding out the cause of an accident takes a lot of time. To settle a claim, the insurance company wants to know what happened and where the blame lies.  You can easily spend days or weeks getting all the information in to settle a claim.

Claims and obtaining evidence is a time-consuming task where costs can be high. By combining video images with data on, for example, the traffic situation, the driver's behavior and local traffic conditions, the cause of an incident can easily be determined. Experience also shows that. "During a baseline measurement with our client, it emerged that 38% of damage claims were questionable and debatable," says product specialist Dietger Engel. "With the combination between images and context from the situation, that percentage has been reduced to 0%." Being able to share information securely and AVG-proof with insurers and police ensures quick settlement.

  1. Staff job satisfaction and safety

In times of staff shortages, it is important to keep employees working in safe conditions. This ensures job satisfaction and prevents staff turnover. In the Netherlands, drivers of delivery services are increasingly facing aggression, especially in cities. To ensure the safety of drivers, there are several options. Building an emergency button is one of them. In a threatening situation, headquarters receives the notification with the exact location. The driver is immediately assisted by 24/7 monitoring. Video monitoring can also play a big role. "Although recording during working hours is sensitive, drivers have indicated that they feel a lot safer," says Dietger Engel.


  1.  Influencing driving behavior

With high fuel prices, it is good to gain insight into driver behavior. By monitoring how drivers drive, how they accelerate and decelerate and what the fuel consumption is, it is possible to respond accordingly. By evaluating the results, driving behavior can be improved. In this way, it is possible to reduce fuel costs by up to 15% and increase your efficiency.

  1. Image enhancement

In road traffic, individuals experience many irritations around fellow road users, including trucks and delivery services. Monitor driver behavior and identify areas for improvement to improve fleet performance and prevent image damage due to reckless driving behavior. In addition, avoid unnecessary contact requests and reviews around reckless driving behavior, saving valuable time.

 Privacy and AVG, what about it?

When you use video images, you are soon working with personal data and must comply with the guidelines of the General Data Protection Regulation (AVG). Processes have been developed for video telematics so that this can be easily met by storing data in encrypted form. It is also possible to share images with a watermark. Requesting the data and images depends on the importance and the situation. How you determine that is established and described in a legal process. Because Rietveld's video telematics solutions are developed in Europe, the software and standard functions comply with European legislation.

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Conclusion | Video telematics allows you to work better, have fewer questionable claims and get your drivers back on the road faster.

Are you interested in the possibilities? Request our free information package or contact our product specialists. We will be happy to tell you more about the details of the video telematics system, the benefits and the payback period of 9 months.