Privacy Policy

Rietveld is convinced that protecting the privacy of its (former) customers, potential customers and website visitors is essential to its operations. Personal data of customers and visitors are therefore treated and secured with the utmost care. Rietveld B.V. complies with the Personal Data Protection Act and other applicable laws and regulations.

The party responsible for the data processing is Rietveld B.V. Nijverheidsweg in Giessenburg. In accordance with the Data Protection Act, Rietveld has notified its various processing operations to the Supervisor, the Authority for Personal Data (formerly the Dutch Data Protection Authority) based in The Hague.

Accepting and making an offer to an existing or potential customer by Rietveld.

Performing an agreement with customers, in the context of performing agreements Rietveld may provide your personal data to a third party involved in the performance of the agreement, such as Rietveld's service partners
When you contact Rietveld to handle your request or question and for the purposes further mentioned in this privacy statement. This contact may be by telephone (whereby calls may be monitored for training and quality purposes), by email, via the contact form, via a link included in an email sent by us or via another electronic message offered to you, via chat function, webcare, surveys, competitions or (panel) studies, (mobile) websites including apps, when you log in to your account, sign up for newsletters or via social media.

The performance of accounts payable and accounts receivable checks, such as a credit check, and audits

The handling of complaints, questions, disputes and participation in social media
For the development of products and services and market research
To inform you about (new) products and services of Rietveld. Directly, but also for example through campaigns via social media like Facebook, video channels like Youtube and/or search engines like Google. In which we take preferences into account as much as possible based on products or services purchased or purchased and/or based on the use of apps, mobile websites and communication channel preferences recorded with your permission.

Rietveld handles the personal data you entrust to us with care. For example, Rietveld ensures that your data is properly secured and only authorized persons within Rietveld have access to your data. Rietveld retains the personal data for as long as is necessary for the purposes listed above or to comply with statutory (storage) obligations. Furthermore, these data may possibly be kept longer for statistical purposes.

Your e-mail address may be used by the part of Rietveld to which you have provided the e-mail address to send you necessary information about your products and services (Technical Information) and/or for news, developments and offers of (new) similar products and services (Newsletter). You can also register to receive interesting offers and actions from Rietveld and/or Rietveld's (service) partners, such as invitations to our Meet & Greets or other events (Meet & Greet / Trade Show Invitation).

You can unsubscribe from all these emails by using the unsubscribe link in the email sent to you.

If you do not appreciate information about (new) products or services at all, you can indicate this via our contact form. Rietveld will terminate the use of your data for the purposes you oppose as soon as possible after receiving the form.

Rietveld does not permit the use of personal data by third parties for commercial, charitable or idealistic purposes.

Rietveld likes to engage, via the web and (its own) social media channels, in dialogue with customers, users of our services and of our apps, visitors to the website about its organization, products and/or services. The aim is to provide useful and relevant information and/or answer questions made known via social media. Rietveld actively follows the Internet and social media channels for this purpose, such as Facebook, Twitter and blogs.

In doing so, Rietveld makes every effort to follow, participate in and/or proactively respond to feeds on these channels and answer individual, relevant questions and comments. Rietveld expressly reserves the right not to respond to every question or comment. No rights whatsoever can therefore be derived from responding or not responding substantively.

When participating in feeds and answering questions or responding to comments, Rietveld may record (personal) data. These will naturally be processed in accordance with this privacy statement. Rietveld is not responsible for the handling of personal data by other participants in its social media channels or the content on its social media channels. If you have any questions or comments, please contact us via our contact form.

Rietveld uses the lead generation service of Leadinfo B.V., Rotterdam, the Netherlands. The tool recognises company visits to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies, to evaluate user behaviour on our website and the tool processes domains from form entries (e.g. "Leadinfo.com") to correlate IP addresses with companies and improve services. More information is available at www.leadinfo.com. On this page: https://www.leadinfo.com/en/opt-out you have an opt-out option. If you opt out, your data will no longer be recorded by Leadinfo.

Cookies

Rietveld uses cookies when offering its services. A cookie is a small simple file containing data that is either stored in the peripheral equipment (such as PC, smartphone tablet) or in your browser's session. Rietveld places a number of cookies on your peripherals (such as, pc, smartphone or tablet) to improve your experience online. For example, Rietveld can easily facilitate login, which pages you visit or which topics are of interest to you, and track your information if you request a quote or want to make a calculation.

Cookies are harmless. Cookies cannot transmit viruses. Each cookie is unique and can only be read by the server that gave it to your system. An important purpose of cookies is that they are used for your convenience. The purpose of a cookie is to tell the Web server that you have returned to a particular Web page, or that you are paying extra attention to certain Web pages.

For example, when you register with Rietveld, a cookie helps the Web page server retrieve your information. This can be useful to simplify the process of recording your personal information such as customer number, shipping address, etc. When you visit our website again, the data you previously provided can be retrieved again. Thus, you can easily use the functions of our website that you have previously chosen again and it will be more convenient for you.

Rietveld sometimes works with service providers that will place cookies or web beacons on your computer to collect anonymous information about how you use this website. This information allows them to help Rietveld target its content and advertising specifically to its customers. However, Rietveld does not allow these companies to collect any personal information about you using these technologies.

On this website you will find some links to other websites. Rietveld is not responsible for how these sites handle personal information. Please read the privacy statement, if any, of the site you are visiting.

Rietveld reserves the right to change this privacy statement. You are therefore requested to read this privacy statement of Rietveld from time to time.

Giessenburg, November 1, 2023