Drenthe Tours as a customer relationship of Rietveld since 2013

“With the automatic timesheet, we save one and a half hours of administration per day,” said Klaas Jan de Vries, director of Drenthe Tours.”

“Rietveld was the best option because we were already using Trip and Rietveld is the only provider with the link to it, said Klaas Jan de Vries.
We also liked the very personal approach and Rietveld’s exceptional service.
They really think along with you.
For example, we started using on-board computers because we wanted automatic timesheets, which Rietveld offered.”

“So we started piloting in December 2013 with 1 bus and about 3 drivers and since that went well almost all of our coaches are now equipped with EasyTrack and EasyDrive.”

“In the beginning I was skeptical about the hour processing, we have a complicated collective bargaining agreement but after some adjustments in the system, this actually went very well. We now save one and a half hours a day in administration alone because EasyTrack automatically processes the hours and forwards them to Trip, this also significantly reduces the chance of errors.”

“Although an implementation process with such a system is not easy it only delivers more benefits in the end. For example, now it is easy for planning to see which bus can pick up a last minute ride and we can better provide customers with information on departure and arrival times. For us it is also advantageous that we can now bill a ride immediately after finishing, previously that could be 3 days later due to the driver.”

Fuel management through EasyDrive

“I felt that there was also a lot to be gained for us in terms of fuel savings, which is why we also chose EasyDrive.
Not only did we save 10 to 15 thousand euros in fuel last year thanks in part to EasyDrive, we are now even discovering defects on our vehicles.
For example, the cruise control score allowed us to see that the cruise control was no longer working and we were able to find out that a defect in a coach was causing increasing fuel consumption.
In fact, we analyze the data every month and also hang driver scores and consumption graphs every week.
This creates healthy competition among the drivers and they help save costs with their fuel-efficient driving habits.”